Señorío de Montanera's priority is the protection and satisfaction of our customers. Therefore, if you make a purchase in the online store http://tienda.senorio.es If the customer is not satisfied with their order, they can request a return within 30 calendar days of receiving it.

To request a refund you must contact Señorío de Montanera by phone (924286120) or by email (info@senorio.es), where the Customer Service Department will explain the steps to follow to process the return.

The customer may choose whether to replace the product with another product of similar characteristics or to receive a refund for the returned products.

Señorío de Montanera will be responsible for all shipping and return costs. The customer must return purchased products to the following address: Señorío de Montanera SL, Ctra. Rincón de Caya Km 3.5, 06008 Badajoz.

You can consult the return and warranty policy of our products in the General Conditions of the Online Store.